AboutProductsProductsInvestor InformationCareersContact

Ferro Supplier Hotline

ArgentinaAustraliaBrazilChina • FranceGermanyIndonesiaItaly • JapanMexico • Portugal • Spain • ThailandUnited Kingdom • Venezuela

Ferro expects the actions of its directors, officers and employees to be consistent with its Code of Business Conduct.

Ferro has implemented a global supplier hotline as part of our continuing efforts to assure compliance with the Corporation’s legal and ethical policies. This is a confidential service available for use by any supplier who has reason to believe a member of Ferro Corporation is in violation of Ferro’s Code of Business Conduct.

We ask that concerns over daily transactional issues such as deliveries, payments or other related items be addressed with an assigned Ferro contact.

The hotline service is intended to encourage supplier reports of possible violations of policy and other misconduct, including areas of legal violation such as:

  • Antitrust and competition laws
  • The US Foreign Corrupt Practices Act
  • International boycott regulations
  • Export controls
  • Insider trading restrictions
  • Financial reporting rules
  • Health, safety, and environmental laws

The hotline service also allows suppliers to raise issues involving personal conduct by Ferro employees, including:

  • Conflicts of interest
  • Gifts, favors, entertainment, and other payments
  • Confidential information
  • Political contributions
  • Employee discrimination
  • Sexual harassment

If you wish to raise an issue through this hotline service:

  • Call the toll-free in the U.S. Supplier Hotline at 1-800-423-4466, available 24/7, or
  • Log on the global Legal & Ethical Conduct Web portal at

You may submit a report in an anonymous way without providing your name. However, we strongly encourage you to identify yourself and to provide as much detail as possible regarding your allegation.

See toll-free hotline numbers for each country below:

Argentina: 0-800-666-1440 Mexico: 01-800-681-5359
Australia: 1-800-088-555 Netherlands: 0800-022-1726
Belgium: 0-800-773-04 Portugal: 800-813-372
Brazil: 0-800-891-5672 Spain: 900-991-791
China: 108-001-300-492 Taiwan: 00-801-148-471
France: 0-800-90-0599 Thailand: 001-800-1320-09123
Germany: 0-800-180-8321 United Kingdom: 0800-917-6863
Indonesia: 001-803-015-200-9123 United States: 1-800-423-4466
Italy: 1-800-782132 Venezuela: 800-100-4229
Japan: 00-531-130-713